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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- My product is connected to my Mac with a USB cable, but nothing is projecting on the screen. What is wrong?
- I see the message No Signal. What should I do?
- Can I project images from a computer over a USB connection?
- What is the USB Type B port used for?
- What type of equipment can I connect to my product?
- How do I play sound through my product?
- I forgot my product's password. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- The image is not rectangular. What should I do?
- Nothing projects on the screen. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Can I project images from a computer over a USB connection?
- What is the USB Type B port used for?
- My product is connected to my Mac with a USB cable, but nothing is projecting on the screen. What is wrong?
- I am unable to connect my Mac to my product. What should I do?
- How do I connect my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- Can I project my iPhone screen using my product?
- I see static or noise in the image. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- The image is not rectangular. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- How soon should I see an image after I press the Power button?
- How can I improve the image quality?
- How can I adjust the colors?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- The image from the projector is too big for a 16:9 screen. What should I do?
- I see a black screen when projecting from some applications through USB Display, NS Connection, or the Quick Connection key. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How do I get a replacement lamp for my product?
- How do I reset the lamp timer to zero?
- How and when should I clean the lens?
- Can I access the lamp and air filter with the ceiling mount installed?
- When should I replace the projection lamp?
- How do I clean my product case?
- What is the storage life for an lamp?
- The product's buttons don't work. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- How should I transport the product?
- Is there a recommended sequence of turning on my product and peripherals?
- I forgot my product's password. What should I do?
- What are the different Color Modes on the Video menu used for?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- Does my product offer network monitoring and control capabilities?
- What is the Direct Power On function?
- What does the Lens Cover Timer do?
- Is it okay to move my product right after I shut it down?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document contains quick setup instructions for this product.
This document provides complementary or late-breaking information to supplement your product documentation.
This document lists part numbers and descriptions for user replaceable parts.
This document describes Epson's limited warranty for this product.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Los Alamitos, CA 90720