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- Support
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- The product powers on when the lights in the room are turned on. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- Is it okay to move my product right after I shut it down?
- How do I set the User's Logo to display when there is no signal?
- Where do I find my product's serial number?
- Can I connect my product to a network?
- What are the different Color Modes used for?
- Can I connect my product to external speakers?
- I see the message No Signal. What should I do?
- How do I invert the projected image?
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- How do I connect my video equipment or computer to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Can I connect my product to a network?
- Which cable do I need to connect my computer or video equipment to my product?
- How can I connect my Tablet to my product?
- How do I project from an iPod?
- How do I connect a handheld device or smartphone running Android to my product?
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- The image is not rectangular. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- How can I improve the image quality?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How do I invert the projected image?
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How soon should I see an image after I press the
Power button?
- How can I adjust the colors?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- The image quality is poor when viewing presentations using some apps with the device docked on my product. What is wrong?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
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- How do I replace the lamp?
- How and when should I clean or replace the air filter?
- How do I reset the lamp timer to zero?
- How do I get a replacement lamp for my product?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I know when the cool-down period is done for my product?
- How do I clean my product case?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- The product won't go into sleep mode. What should I do?
- The product's power will not turn on. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- What are the different Color Modes used for?
- What is my product's native resolution?
- What accessories are available for my product?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- I can't find content on my iPhone, iPad, or iPod. What should I do?
- I forgot my product's password. What should I do?
- Can I connect my product to external speakers?
- Does my product support handheld devices and smartphones running Android?
- Is it okay to move my product right after I shut it down?
- Where do I find my product's serial number?