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Support
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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- How do I connect my product to my wireless network using the product's control panel?
- How do I replace the maintenance box?
- How do I print with black ink from Windows or my Mac when a color cartridge is expended?
- Can I set up my product for both a USB and network connection?
- How do I copy a document or photo using my product's control panel?
- How do I enable double-sided printing for my product in Windows or on my Mac?
- How do I print from a Chromebook with my product?
- How do I replace the ink cartridges?
- How do I connect my product with a Wi-Fi Direct connection?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I print labels in Microsoft Office?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- How do I copy a document or photo using my product's control panel?
- How do I enable double-sided printing for my product in Windows or on my Mac?
- How do I set up my product for the fastest printing?
- Web pages don't print the way they appear on my monitor. What should I do?
- How do I reduce the appearance of red eyes in my photos?
- My printout has lines running through it. What should I do?
- My printout has a slight slant. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout contains incorrect characters. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout has incorrect colors. What should I do?
- My printout has incorrect margins. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My product is printing blank pages. What should I do?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I change the scan settings in Epson ScanSmart?
- How do I enlarge an image I scanned with Epson Scan 2?
- How do I decide which resolution to select when I scan from Epson Scan 2?
- I can't start Epson Scan 2. What should I do?
- How do I scan using my product's control panel?
- How do I scan a document with Epson ScanSmart?
- How do I print a scanned image and save the file to my computer with Epson ScanSmart?
- How do I attach a scanned image to an email with Epson ScanSmart?
- I cannot scan over a network. What should I do?
- How do I scan from a smart device?
- Scanning is slow when I scan with Epson ScanSmart. What should I do?
- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- How do I change the Power Off Timer setting?
- How do I change the Sleep Timer setting?
- How do I restore my product's default settings?
- What are the port numbers for Epson network printers (wired and wireless)?
- How do I turn off the pop-up messages from Epson Event Manager in Windows 10?
- How do I change the font size of text when I print from software in Windows?
- How do I add my product as an IP printer on my Mac?
- Where can I find the IP address of my router?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- Who do I contact for software support?
- Does Epson make drivers for Linux?
- How do I obtain the latest product software for Windows or my Mac?
- How do I set up my product for wireless printing in Windows or on my Mac?
- How do I connect my product with a Wi-Fi Direct connection?
- How do I connect my WPS-enabled wireless router to my product?
- How do I connect my product to my wireless network using the product's control panel?
- Can I set up my product for both a USB and network connection?
- Where can I get my wireless password for Apple AirPort Extreme or Express?
- How do I find my SSID and network password?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I check my product’s network status?
- How should I transport or store my product?
- What security measures does Epson recommend for its network products?
- Does Epson have a program where I can donate my working electronic equipment?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Why doesn't Epson include a USB or Ethernet cable in the box with the product?
![For step-by-step guided assistance, please select a link below.](/_ui/_v2408161452/responsive/common/images/24x24_guidedassist_icon.png)
Try this step-by-step interactive guide if your printout appears blurry, smeared, faint, grainy, has gaps or white lines, or has incorrect colors.
Try this step-by-step interactive guide if you see a Printer Offline message and are having problems printing from Windows on a wireless network.
Try this step-by-step interactive guide if you see a Printer Offline message and are having problems printing from a Mac on a wireless network.
Try this step-by-step interactive guide to clear error messages that appear on the control panel.
This document will assist you with product unpacking, installation and setup.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Email Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsWe have you covered. Look here for answers to your questions.
Wi-Fi Printing, Print Quality, and Error Code Messages
Are you having trouble printing from a wireless network, or do you need help getting better print quality or understanding what the product’s error codes mean? Try our interactive troubleshooting modules, located on the Guided Assistance tab.
Wi-Fi Setup Videos
Do you want to easily set up your product on a wireless network or improve print quality? Watch our helpful videos, located on the Videos tab.
General Troubleshooting Questions
Are you looking for quick answers to your product questions? Find them in our frequently asked questions, located on the FAQs tab.
How-to Instructions
Need step-by-step instructions on how to use your product? See the User’s Guide, located on the Manuals and Warranty tab.