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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Wireless or Wired Connection
- Other
- I'm having paper feed problems. What should I do?
- My product is printing blank pages. What should I do?
- How do I clean the print head nozzles on my product in OS X?
- How do I clean and maintain my product?
- My printout has incorrect or missing colors. What should I do?
- How long should an ink cartridge remain in my product if it's not used often?
- I see a communication error when I try to print with a USB connection. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout has lines running through it. What should I do?
- I keep getting Paper jam, CD/DVD tray, or thick paper jam message right before printing when using the single sheet guide. The paper is not jammed and I am not printing on CD/DVDs. What should I do?
- Can I print on CDs and DVDs?
- How do I print a borderless photo from Windows or my Mac?
- How do I set up my product for the fastest printing?
- The CD/DVD won't feed correctly or is ejected. What should I do?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I print on envelopes with my product?
- When I try to print to my product in Windows 7, printing is slow or my product stops printing. What should I do?
- Does OS X support manual duplex printing with my product?
- I see a communication error when I try to print with a USB connection. What should I do?
- I keep getting Paper jam, CD/DVD tray, or thick paper jam message right before printing when using the single sheet guide. The paper is not jammed and I am not printing on CD/DVDs. What should I do?
- I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. What should I do?
- The message Parts inside your printer are reaching their end of service life appears when I print. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- How do I change the ink cartridges?
- Which ink cartridges should I use with my product?
- How long should an ink cartridge remain in my product if it's not used often?
- How do I know when an ink cartridge needs to be replaced?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- A color ink cartridge is expended even though I print in black only. Why does this happen?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- Can the printer still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- I'm having paper feed problems. What should I do?
- Does the type of paper I use really make a difference?
- Can I use sheet labels with my product?
- How can I stop my product from feeding multiple pages at the same time?
- How should I load envelopes?
- How do I know which paper or media type to select in my product's driver?
- What kind of paper gives the best results for high quality printing?
- How do I load roll paper?
- Which paper type setting should I select when using PremierArt Water Resistant Canvas for Epson?
- How should I handle specialty paper like fine art media?
- Which Epson Professional papers do not have optical brighteners?
- Heavy coated or thick paper does not load correctly or loads skewed. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has lines running through it. What should I do?
- My product is printing blank pages. What should I do?
- My printout is blurry or smeared. What should I do?
- The printout is grainy. What should I do?
- My printout has incorrect or missing colors. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- The image look inverted, as if viewed in a mirror. What should I do?
- My product sounds as though it is printing, but nothing prints. What should I do?
- The printout has a slight slant. What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
- I cancelled the software installation before it was complete, or connected the USB cable before starting the software installation. What should I do?
- I'm having problems installing the software. What should I do?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- Can I use my product on a network?
- My product software doesn't work properly. What should I do?
- Can my product be set up to print in black by default instead of color?
- What is the gloss optimizer cartridge for?
- How do I upgrade or get a new copy of the Epson Print CD software that came with my product?
- I upgraded my system software to OS X 10.6.x. Now when I open the Epson Print CD software, a message appears and the Epson Print CD software quits unexpectedly. What should I do?
- Why can't I find the media type in the drop-down menu after I downloaded the ICC profiles?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- Who do I contact for support on the software that came with my product?
- How do I change the font size of text when I print from software in Windows?
- Does Epson make drivers for Linux?
- How should I transport my product?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains an overview of the product, usage instructions, and technical specifications.
This is a disclosure statement from Epson America, Inc. for purposes of assisting federal employees to comply with Section 508 of the Rehabilitation Act.
This document will assist you with product unpacking, installation, and setup.
This document provides information about Epson's exclusive technologies such as: Print quality, performance, and flexibility features.
This document contains usage, maintenance, and troubleshooting information for your product.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
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If you are unable to find an answer on our web site, you can email your question to Epson Support.
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