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Support
- Top FAQs
- 3D Projection
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Wireless or Wired Connection
- Other
- Can my product do rear projection?
- The product indicates an error. What should I do?
- 3D content does not display or does not display correctly. What should I do?
- The product does not display images from the WirelessHD Transmitter. What should I do?
- How do I project an image from my iOS or Android device?
- When and how should I clean or replace the air filter?
- How do I select the image source?
- How do I clean my product case?
- How do I pair the 3D glasses with my product?
- How do I charge the Epson RF 3D Active Shutter Glasses?
- Nothing projects on the screen. What should I do?
- How do I connect my image source to my product?
- Can my product do rear projection?
- How do I position the WirelessHD Transmitter?
- Can I connect my product to a network?
- What type of equipment can I connect to my product?
- I am unable to connect my Mac to my product. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- The image is not rectangular. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- I see static or noise in the image. What should I do?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- 3D content does not display or does not display correctly. What should I do?
- How do I select the image source?
- The product does not display images from the WirelessHD Transmitter. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- How soon should I see an image after I press the power button?
- I see dark vertical bands when projecting from a computer. What should I do?
- How can I adjust the colors?
- How can I improve the image quality?
- My displayed image appears jittery or shaky when I connect a DVD player to my product's Video port. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- The image on my screen appears red, pink, or magenta. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- What accessories are available for my product?
- How should I transport my product?
- What are the different Color Modes used for?
- How do I switch between WirelessHD Sources?
- Can I connect my product to external speakers?
- Does my product offer network control capabilities?
- The product won't go into sleep mode. What should I do?
- What is my product's native resolution?
- To connect a Mac that includes only a Mini DisplayPort, Thunderbolt port, or Mini-DVI port for video output, you'll need to obtain an adapter. Contact Apple for compatible adapter options.
- Is the WirelessHD transmitter available as an accessory?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document describes Epson's limited warranty for this product.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(562) 276-4394
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720