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- Top FAQs
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Print Quality or Appearance
- Scan
- Software or Setup
- Other
- How do I install the software for my product if I don't have the CD?
- My computer doesn't recognize the product. What should I do?
- How do I load plastic cards in the input tray?
- What do my product's lights indicate?
- How can I scan thick or special paper?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- Paper jammed in my product. What should I do?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- How many sheets of paper can I load in my product's input tray?
- How should I transport my product?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- Blank pages appear in my scanned image when using Epson Scan. What should I do?
- Only part of my document scans. What should I do?
- The product is not recognizing characters well when using Epson Scan. What should I do?
- An area I highlighted with a fluorescent (or neon) marker does not appear in my scan. What should I do?
- How do I uninstall the product software?
- How can I scan with Document Capture Pro?
- My product software doesn't work properly. What should I do?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- Who do I contact for support on the software that came with my product?
- I've tried to install my product's software for a USB connection, but cannot complete the installation. What should I do?
- How do I install the software for my product if I don't have the CD?
- After I updated to Windows 8, my product's software is missing. What should I do?
- Can my product be networked?
- My computer doesn't recognize the product. What should I do?
- I was able to scan before, but now my system doesn't recognize the scanner. What should I do?
- How do I scan using Document Capture Pro 2.0?
- The ISIS Driver is not installed in Windows after I installed the software from my product CD. What should I do?
- Is this product compatible with Mac operating systems?
- How do I get a replacement CD for my product?
- Who do I contact for software support?
- The Correct Document Skew setting is disabled in the scanner software. What should I do?
- How many sheets of paper can I load in my product's input tray?
- How do I load plastic cards in the input tray?
- What optional equipment is available for my product?
- How can I scan thick or special paper?
- The product doesn't start when I press the button. What should I do?
- What do my product's lights indicate?
- How do I reset the product's roller counter?
- How should I transport my product?
- What type of documents can I scan using the carrier sheet?
- Does my product have a security slot?
- What type of cable do I use to connect the product to my computer?
- The product does not turn on. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- The product does not turn off. What should I do?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty.
This document provides technical specifications for this product.
This document provides quick reference for using Document Capture Pro 2.0.
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