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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Fax
- Image Quality or Appearance
- Ink
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- How do I set up a wireless connection between my computer and projector without a wireless network?
- When I try to print I get an message The Auto Duplexer has been removed. Please reattach it. What should I do?
- How do I install the Auto Duplexer on my product?
- How do I set up my product for a wireless connection?
- The message An Error Has Occurred appears on my product's display screen. What should I do?
- How do I print using black ink only in Windows?
- My product is already set up to work with one Mac on my wireless network. How do I set up an additional Mac to use my product on the same network?
- I see the message Printer is Offline. What should I do?
- The product installation software doesn't find my wireless network. What should I do?
- My product is already set up to work with one Windows PC on my wireless network. How do I set up an additional Windows PC to use my product on the same network?
- Printing and scanning seems slow on my product when I use a wireless connection (router or access point). What should I do?
- How do I copy a document or photo using my product's control panel?
- Can I print on transparencies?
- How do I set up my product for the fastest printing?
- Can I print on CDs and DVDs?
- How do I print a borderless photo from Windows or my Mac?
- The CD/DVD won't feed correctly or is ejected. What should I do?
- How do I use the copy feature to print a label on a CD/DVD?
- How do I restore the colors in faded photos?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I print double-sided?
- When I copy a CD/DVD, the printed image is smaller than the original. What should I do?
- How do I make a copy without using the computer?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- I am unable to print via Bluetooth from my iPhone, iPad or iPod. What should I do?
- I can print wirelessly to my product on my home network, but I can't print when I connect the same computer to a VPN (virtual private network). What should I do?
- When I try to print to my product in Windows 7, printing is slow or my product stops printing. What should I do?
- Does OS X support manual duplex printing with my product?
- It takes a long time to copy a document. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message The combination of IP address and subnet mask is invalid. What should I do?
- The message An Error Has Occurred appears on my product's display screen. What should I do?
- When I try to print I get an message The Auto Duplexer has been removed. Please reattach it. What should I do?
- I see the message: Error:/Library/Printers/EPSON/inkjetPrinter2/Filter/rastertopll.app/Contents/MacOS/rastertopll failed. What should I do?
- I see the message Installation Failed or Installation could not be completed due to the following error: 0x11 when I install my product software. What should I do?
- I see the message Printer is Offline. What should I do?
- I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. What should I do?
- The message Parts inside your printer are reaching their end of service life appears when I print. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- Can I create a speed dial list for my fax numbers?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I create a header for my faxes?
- How do I send a fax?
- Can my product still send and receive a fax if an ink cartridge is expended or not installed?
- Will I lose faxes stored in the fax memory if my product is turned off?
- Can I use a pre-paid calling card to send a fax?
- How do I confirm my fax was sent?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- My product is unable to receive faxes after I changed the number of rings to answer, V.34, and DRD settings. What should I do?
- Will my fax still go through if I receive an error during transmittal?
- When I send a hand-written fax, the recipient can't read the fax content. What should I do?
- How do I add a delay when I fax to an International number?
- How do I use an answering machine with my fax?
- How do I change the baud rate on my fax?
- What are speed dial and group lists and how do I create them for my fax numbers?
- How do I restore my original fax settings?
- I can send a fax but can't receive one. What should I do?
- Do I need to use a filter if I fax over a VoIP (Voice over Internet Protocol) line?
- How many pages can I store in the fax memory?
- Can I use digital voicemail with my fax?
- How do I print faxes stored in the fax memory when my product has an expended ink cartridge?
- The fax header gets cut off when I send a fax. What should I do?
- I cannot access the fax settings on my product's control panel. What should I do?
- Do I need a filter if I'm faxing over a DSL?
- How do I know when an ink cartridge needs to be replaced?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- Which ink cartridges should I use with my product?
- How do I change the ink cartridges?
- How long should an ink cartridge remain in my product if it's not used often?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- How do I print using black ink only in Windows?
- How do I print using black ink only in Mac?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- Can the printer still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- Which memory cards are compatible with my product?
- Can I just pull the memory card out of my product when I'm finished printing?
- How do I read a memory card inserted in my product over a network connection?
- I'm having trouble connecting to the memory card reader in my product over a network connection. What should I do?
- I could access my memory card on my computer with a USB connection, but I can't access it since I installed the Network software. What happened?
- What is the largest supported memory card for my product?
- Can I read or write to my memory card when my product display indicates that one or more ink cartridges are expended?
- I'm having paper feed problems. What should I do?
- What kind of paper gives the best results for high quality printing?
- Does the type of paper I use really make a difference?
- How do I know which paper or media type to select in my product's driver?
- How should I load envelopes?
- How do I copy legal-size documents on legal-size paper?
- Can I print on Vellum paper?
- What is the Thick Paper setting used for?
- Ink smears when I print envelopes. What should I do?
- Can I use hole-punched paper with my product?
- Heavy coated or thick paper does not load correctly or loads skewed. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout has lines running through it. What should I do?
- My printout is blurry or smeared. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- The printout has a slight slant. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has incorrect or missing colors. What should I do?
- The image look inverted, as if viewed in a mirror. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- The printout is grainy. What should I do?
- The product's Fix Red Eye setting does not fix the red eye in my photo. What should I do?
- Can I print double-sided using my product?
- Can I edit documents that I have scanned with Epson Scan?
- How do I reduce the appearance of red eyes in my photos?
- Web pages don't print the way they appear on my monitor. What should I do?
- How do I scan a multi-page document into one PDF file on my computer?
- How do I use the control panel buttons to scan a photo to a USB Drive?
- How do I use the control panel buttons to scan a photo to my memory card?
- How do I decide which resolution to select when scanning from Epson Scan?
- My product detects only one of two photos placed on the scan bed when I use the copy function on the control panel. What should I do?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- My product doesn't detect my photos placed on the scanner glass when I use the Copy/Restore Photos function on the control panel. What should I do?
- I am having trouble scanning over the network. When I turn on my product, the scanner connection fails. What should I do?
- Can I scan from my product's control panel to my computer over a network connection?
- How do I scan to email?
- I am unable to scan wirelessly on my Mac. What should I do?
- When I scan using Epson Scan, the preview window is in landscape view. How can I change it to portrait view?
- What is the maximum number of pages that I can scan into one PDF file?
- The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson Scan and save them as a PDF. What should I do?
- Can I scan if an ink cartridge is expended in the product?
- How do I save my scans to a specific folder when using the Scan to PC button?
- How do I scan a photo without scanning the entire scanner glass?
- What information do I need to know before I install my product on my wireless network?
- The product installation software doesn't find my wireless network. What should I do?
- I cancelled the software installation before it was complete. What should I do?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- How do I uninstall the product software?
- How do I set up my product for a wireless connection?
- I'm having problems installing the software for a wireless network connection. What should I do?
- I'm having problems installing the software for a wired network connection. What should I do?
- I'm having problems installing the software for a USB connection. What should I do?
- My networked product shows up with an ID number attached (such as EPSON4782E0 (IP)) when it is added to the print queue in OS X. How do I change the default name?
- How do I install the Auto Duplexer on my product?
- How do I use the duplexer with my product as a stand alone?
- How do I use the duplexer when I print from Windows?
- How do I use the duplexer when I print from my Mac?
- How do I set default print settings when I print from Windows or my Mac?
- How do I turn off Epson Status Monitor in Windows?
- I installed my product using a USB connection but now want to switch to wireless. What should I do?
- I've installed my product software for a wireless connection, but I cannot print. When I check my product's control panel, there is no IP assigned to my product (it's 0.0.0.0) or the IP starts with 169.254.xxx.xxx . What should I do?
- My product is already set up to work with one Mac on my wireless network. How do I set up an additional Mac to use my product on the same network?
- My product is already set up to work with one Windows PC on my wireless network. How do I set up an additional Windows PC to use my product on the same network?
- Can I set up my wireless network for my product from my product's control panel?
- Is there a print/scan combo driver available for my product?
- I've tried to install my product software for a wireless connection, but cannot complete the installation. What should I do?
- I installed my product software for a wireless connection, but I can't print the test page or print from another application. What should I do?
- I upgraded my system software to OS X 10.6.x. Now when I open the Epson Print CD software, a message appears and the Epson Print CD software quits unexpectedly. What should I do?
- I upgraded my system software to OS X 10.6.x. Now the duplexer option is no longer available in my product software. What should I do?
- I can't complete the installation of my product to my Windows 7 wireless/wired network using the CD that came with my product. What should I do?
- Epson Print CD quits unexpectedly when printing from my Mac. What should I do?
- The settings are grayed out in Epson Scan on my Mac. What should I do?
- I'm setting up my product with a wireless Ad Hoc connection and cannot print. What should I do?
- How do I disable the phone ringer on my product?
- How do I set up a wireless connection between my computer and projector without a wireless network?
- How do I install the latest scanner driver on my Mac?
- I cannot launch the EPSON Event Manager, how do I uninstall and reinstall the application?
- I cannot edit the CD jacket I am creating using Epson Print CD. What should I do?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- Can I use the Epson iPrint app with my iOS device?
- Can I use the Epson iPrint app with my Android device?
- I can't scan multiple document pages into a single PDF. What should I do?
- How do I change the default settings for the Scan to PC feature?
- Where can I find the IP address of my router?
- How do I add my product as an IP printer on my Mac?
- Does Epson make drivers for Linux?
- How do I change the font size of text when I print from software in Windows?
- What are the port numbers for Epson network printers (wired and wireless)?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- What is the warranty on the optional Auto Duplexer (part number C12C802522)?
- What can I connect to the USB connector on the front of my product?
- How should I transport my product?
- What does a flashing Auto Answer light mean?
- I am trying to scan from the control panel, but I can't Scan to PC, Email, or PDF. What should I do?
- What are the dimensions of my product with the duplex unit installed?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
- My product will not wake up when I try to print with a wireless connection. What should I do?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains basic usage, maintenance, and troubleshooting information.
This document contains additional network setup information.
This document contains information about using the network interface on a network.
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document contains information such as tips for using the product or common questions and answers.
This document provides complementary or late-breaking information to supplement your product documentation.
This document contains instructions for connecting to your wireless network using only the control panel.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
-
Part Number: T099520
Light Cyan | PDF -
Part Number: T099220
Cyan | PDF -
Part Number: T099420
Yellow | PDF -
Part Number: T099620
Light Magenta | PDF -
Part Number: T098320
Magenta, High Capacity | PDF -
Part Number: T098420
Yellow Ink Cartridge, High Capacity | PDF -
Part Number: T098520
Light Cyan, High Capacity | PDF -
Part Number: T098220
Cyan Ink Cartridge, High Capacity | PDF -
Part Number: T099320
Magenta | PDF -
Part Number: T098120
Black, High Capacity | PDF -
Part Number: T098620
Magenta, High Capacity | PDF
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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