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- Top FAQs
- Copy or Print
- Ink
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- My printouts are missing color and/or black print. What should I do?
- How do I align the print head on my product?
- Is there my product self-test I can run?
- How do I cancel printing and clear my product's buffer?
- Where can I get the latest printer driver?
- How do I load roll paper?
- How do I know when an ink cartridge needs to be replaced?
- How should I transport my product?
- What is the correct way to load transparency paper?
- How do I print on envelopes with my product?
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- What are the EPSON part numbers for the product replacement ink cartridges?
- Can my product still print if an ink cartridge is empty or not installed?
- How do I know when an ink cartridge needs to be replaced?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- My product is out of color ink even though I print in black only. Why does this happen?
Select the questions to view the answers
- My product won't feed paper. What should I do?
- How can I stop my product from feeding multiple pages at the same time?
- Can I use sheet labels with my product?
- What is the correct way to load transparency paper?
- What roll paper sizes can I use in my product?
- What paper can I use for borderless printing?
- How do I load roll paper?
- Can I use hole-punched paper with my product?
- Heavy coated or thick paper does not load correctly or loads skewed. What should I do?
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- My printout has lines running through it. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- Why is my product printing colored pages in black and white?
- My printout has incorrect margins. What should I do?
- My printouts are missing color and/or black print. What should I do?
- The image look inverted, as if viewed in a mirror. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- How should I transport my product?
- What is the proper way to turn off my product?
- Is there my product self-test I can run?
- The power light is on, but nothing prints. What should I do?
- How do I cancel printing and clear my product's buffer?
- Does Epson have a program where I can donate my working electronic equipment?
Start Here Card
PDF
This document contains quick setup instructions for this product.
User's Guide
HTML
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
User Manual - Addendum
PDF
This document contains updated product information which may not have been available at the time of product release.
Printer Basics
PDF
This document contains basic usage, maintenance, and troubleshooting information.
Product Brochure
PDF
This document gives an overview of the product as well as technical specifications, available options, warranty information and EPSON contact information.
Product Information Guide
PDF
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
Technical Brief (Ink Jet Printers)
PDF
This document provides information about Epson's exclusive technologies such as: Print quality, performance, and flexibility features.
User Manual - P.I.M Plug-in
PDF
This document explains what Print Image Matching is, how it works, how to import and print images, and how to uninstall it.
Warranty Statement
PDF
This document describes EPSON's limited warranty for this product.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-7202
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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