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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Ink
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Wireless or Wired Connection
- Other
- The quality of my printed output is unacceptable. What should I do?
- My product is printing blank pages. What should I do?
- I'm having paper feed problems. What should I do?
- How do I know when an ink cartridge needs to be replaced?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- How do I change the ink cartridges?
- I see the message Printer is Offline. What should I do?
- My printout has lines running through it. What should I do?
- My printout is blurry or smeared. What should I do?
- I see the message: Error:/Library/Printers/EPSON/inkjetPrinter2/Filter/rastertopll.app/Contents/MacOS/rastertopll failed. What should I do?
- How do I set up my product for the fastest printing?
- How do I print a borderless photo from Windows or my Mac?
- Can I print on transparencies?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- When I try to print to my product in Windows 7, printing is slow or my product stops printing. What should I do?
- Does OS X support manual duplex printing with my product?
- I see the message: Error:/Library/Printers/EPSON/inkjetPrinter2/Filter/rastertopll.app/Contents/MacOS/rastertopll failed. What should I do?
- I see the message Printer is Offline. What should I do?
- I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. What should I do?
- The message Parts inside your printer are reaching their end of service life appears when I print. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- How do I change the ink cartridges?
- How do I know when an ink cartridge needs to be replaced?
- How long should an ink cartridge remain in my product if it's not used often?
- Which ink cartridges should I use with my product?
- A color ink cartridge is expended even though I print in black only. Why does this happen?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- Can the printer still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- I'm having paper feed problems. What should I do?
- Does the type of paper I use really make a difference?
- Can I use sheet labels with my product?
- How can I stop my product from feeding multiple pages at the same time?
- How do I know which paper or media type to select in my product's driver?
- What kind of paper gives the best results for high quality printing?
- How should I load envelopes?
- Ink smears when I print envelopes. What should I do?
- Can I use hole-punched paper with my product?
- Heavy coated or thick paper does not load correctly or loads skewed. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout has lines running through it. What should I do?
- My product is printing blank pages. What should I do?
- My printout has incorrect margins. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My printout has incorrect or missing colors. What should I do?
- The printout is grainy. What should I do?
- The image look inverted, as if viewed in a mirror. What should I do?
- The printout has a slight slant. What should I do?
- I'm having problems installing the software. What should I do?
- How do I uninstall the product software?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- Can I use my product on a network?
- How do I enable double-sided printing on my product?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- Who do I contact for support on the software that came with my product?
- Does Epson make drivers for Linux?
- How should I transport my product?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document provides quick reference for common uses of your product.
This document describes Epson's limited warranty for this product.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
-
Part Number: T069420
Yellow | PDF -
Part Number: T069120
Black | PDF -
Part Number: T068420
Yellow Ink Cartridge, High Capacity | PDF -
Part Number: T068220
Cyan Ink Cartridge, High Capacity | PDF -
Part Number: T068320
Magenta Ink Cartridge, High Capacity | PDF -
Part Number: T068120
Black Ink Cartridge, High Capacity | PDF -
Part Number: T069320
Magenta | PDF -
Part Number: T069220
Cyan | PDF
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-7202
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720