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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Wireless or Wired Connection
- Other
- How do I replace the ink cartridges?
- How do I replace the maintenance box?
- How do I connect my product to my wireless network using the product's control panel?
- What does the message on my product's LCD screen mean?
- How do I restore my product's default settings?
- How do I connect my product with a Wi-Fi Direct connection?
- My product is printing blank pages. What should I do?
- I replaced an ink cartridge, but my product shows that the same ink is expended. What should I do?
- How do I install the software for my product if I don't have the CD?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- How do I set up my product to print only Black or Grayscale from Windows or my Mac?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- Printing is slow over my wireless connection. What should I do?
- I was able to print from my Mac before with a USB connection, but now I can't. What should I do?
- I was able to print from Windows before with a USB connection, but now I can't. What should I do?
- How do I print a borderless photo from Windows or my Mac?
- Printing is slow or the printer stops printing when I try to print from Windows or my Mac. What should I do?
- How do I set up my product for the fastest printing?
- How do I print labels in Microsoft Office?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- I see the message Printer is Offline when I try to print with a wireless connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a wireless connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection in Windows. What should I do?
- What does the message on my product's LCD screen mean?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- Why is Epson shipping initial ink cartridges with my product?
- How do I know when an ink cartridge needs to be replaced?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- What is my product doing after I install a new ink cartridge?
- I replaced an ink cartridge, but my product shows that the same ink is expended. What should I do?
- Can my product still print if an ink cartridge is expended or not installed?
- How do I print with black ink from Windows or my Mac when the color cartridge is expended?
- Which ink cartridges should I use with this product?
- How do I replace the ink cartridges?
- How do I create a custom paper size for my product in Windows?
- Which type of paper can I print on?
- How do I know which paper or media type to select in my product's driver?
- Does the type of paper I use really make a difference?
- I'm having paper feed problems. What should I do?
- How should I load envelopes?
- Can the product print on CDs and DVDs?
- My product is printing blank pages. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout has incorrect colors. What should I do?
- My printout has a slight slant. What should I do?
- My printout contains incorrect characters. What should I do?
- My printout has lines running through it. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout has incorrect margins. What should I do?
- How do I reduce the appearance of red eyes in my photos?
- Web pages don't print the way they appear on my monitor. What should I do?
- The option for 2-Sided Printing (Windows) is gray or not available. What should I do?
- Can I select a print resolution by selecting a specific DPI (dots per inch) setting?
- How do I install the software for my product if I don't have the CD?
- How do I get a replacement CD for my product?
- How do I set up my product for wireless printing in Windows or on my Mac?
- How do I change the Power Off Timer setting?
- How do I restore my product's default settings?
- How do I change the Sleep Timer setting?
- How do I uninstall the Epson product software?
- How do I enable double-sided printing for my product in Windows?
- Where can I find the IP address of my router?
- How do I add my product as an IP printer on my Mac?
- How do I change the font size of text when I print from software in Windows?
- What are the port numbers for Epson network printers (wired and wireless)?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- I see the message Unable to connect to the server. Please try again later. when I try to install the Drivers and Utilities Combo Package Installer. What should I do?
- Does Epson make drivers for Linux?
- Who do I contact for software support?
- Can I set up my product for both a USB and network connection?
- I tried to install the product on my Mac with a wireless connection, but the installation failed. What should I do?
- I tried to install the product in Windows with a wireless connection, but the installation failed. What should I do?
- I can't print from my Mac with a wireless connection after I replaced my router. What should I do?
- I can't print from Windows with a wireless connection after I replaced my router. What should I do?
- I was able to print from my Mac before with a wireless connection, but now I can't. What should I do?
- I was able to print from Windows before with a wireless connection, but now I can't. What should I do?
- I can't print from my Mac with a wireless connection since I received an exchange product from Epson. What should I do?
- I can't print from Windows with a wireless connection since I received an exchange product from Epson. What should I do?
- How do I connect my product to my wireless network using the product's control panel?
- How do I check my product’s network status?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I connect my product with a Wi-Fi Direct connection?
- How do I connect my WPS-enabled wireless router to my product?
- How do I find my SSID and network password?
- Where can I get my wireless password for Apple AirPort Extreme or Express?
Try this step-by-step interactive guide if you see a Printer Offline message and are having problems printing from a Mac on a wireless network.
Try this step-by-step interactive guide if you see a Printer Offline message and are having problems printing from a Mac on a wireless network.
Try this step-by-step interactive guide to clear error messages that appear on the control panel.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document provides quick reference for common uses and describes Epson's limited warranty for this product. (warranty valid in the U.S. and Canada).
This document provides complementary or late-breaking information to supplement your product documentation.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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