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- Top FAQs
- 3D Projection
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- How do I connect my projector wirelessly to my Windows or Mac computer?
- The product's light(s) indicate an error. What should I do?
- How do I connect speakers to the product?
- How do I view 3D images?
- Nothing projects on the screen. What should I do?
- How do I replace the lamp?
- How do I project two images simultaneously?
- There is no sound. What should I do?
- How do I connect a USB device or camera to the projector?
- Which user replaceable parts or accessories are available for my product?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- How do I project the same image on a projection screen and a computer monitor or laptop at the same time?
- Is there a recommended sequence for turning on the projector and connected equipment?
- Can I project images from a computer over a USB connection?
- How do I project two images simultaneously?
- Nothing projects on the screen. What should I do?
- How do I change the image source?
- How do I connect a USB device or camera to the projector?
- How do I connect speakers to the product?
- How do I connect my image source to the product?
- How do I set my product settings for rear and/or ceiling placement?
- How do I project images from a USB device?
- Which type of equipment can I connect directly to my product?
- How do I connect my projector to a Mac?
- How do I project an image from my Chromebook?
Select the questions to view the answers
Select the questions to view the answers
- My product doesn't show as much contrast as the one displayed in the store. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- What do the different Color Modes do?
- The displayed image is not rectangular. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- The 3D image does not display correctly. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- How can I improve the image quality?
- A black box appears where a video should appear when I project from my computer. What should I do?
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- How should I clean the 3D glasses?
- When and how should I clean or replace the air filter?
- How should I clean the lens?
- How should I clean the projector case?
- How do I charge the Epson RF 3D active shutter glasses?
- How do I reset the lamp timer?
- How do I replace the lamp?
- Can I access the lamp and air filter while the ceiling mount is installed?
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- How do I enter an IP address with the remote control?
- How do I obtain a replacement remote control?
- The product's buttons don't work. What should I do?
- The remote control doesn't work. What should I do?
- The remote control doesn't work as a wireless mouse. What should I do?
- The product's buttons don't work. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Quick Setup and Warranty
PDF
This document contains quick setup instructions for this product, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
ESC/VP Level 21 Command Codes for Home Projectors
HTML
This Zip file contains the Microsoft Excel formatted ESC/VP21 Communication Manual with command codes, which are used to remotely control Epson projectors.
Open Source Software License
PDF
This document contains the Open Source Software License information for this product.
Operation Guide - Epson iProjection v2.30 (Windows/Mac)
PDF
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 6 am – 8 pm (PT)
Saturday 7 am – 4 pm (PT)
Hours :
NOTICE: Due to recent events, our hours of operation have temporarily changed to Monday – Friday 7:00 am – 4:00 pm (PT). We apologize for any inconvenience this may cause and we appreciate your patience.
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