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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Paper or Media
- Scan
- Software
- Software or Setup
- Other
- How should I clean the inside of my product?
- How do I uninstall the Epson product software?
- How do I scan with Document Capture Pro or Document Capture?
- What do the product's error and ready lights indicate?
- I'm having paper feed problems. What should I do?
- How do I change the Power Off and Sleep Timer settings?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- My scanned image is too dark. What should I do?
- The product doesn't work properly when I press the start button. What should I do?
- The colors of my scanned image don't match the colors of my original document or photo when I use Epson Scan 2. What should I do?
- My scanned image is too dark. What should I do?
- My scanned image is distorted. What should I do?
- The colors of my scanned image don't match the colors of my original document or photo when I use Epson Scan 2. What should I do?
- Only part of my document scans. What should I do?
- The quality of an image I scanned with Epson Scan 2 is poor. What should I do?
- An area I highlighted with a fluorescent (or neon) marker does not appear in my scan. What should I do?
- How do I scan using my product's control panel?
- How do I scan to a SharePoint server or cloud service?
- How do I scan with Document Capture Pro or Document Capture?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- The product doesn't work properly when I press the start button. What should I do?
- Blank pages appear in my scanned image when using Epson Scan 2. What should I do?
- How do I scan a document longer than legal-size in Document Capture Pro?
- Scanning is slow. What should I do?
- How do I scan a document so I can edit the text in a word processing program?
- What is the product's scan area?
- How do I enlarge an image I scanned with Epson Scan 2?
- The product is not converting characters to editable text. What should I do?
- How do I change the Power Off and Sleep Timer settings?
- I can't start Epson Scan 2 in Windows or on my Mac. What should I do?
- How do I uninstall the Epson product software?
- Which software is included with my product?
- When the optional Network Interface Unit is installed, will the scanner be automatically configured in Epson Scan 2?
- Who do I contact for support on the software that came with my product?
- My computer doesn't recognize the product. What should I do?
- How many custom paper size settings can I create in Epson Scan 2?
- Can my product be networked?
- How do I scan using Document Capture Pro 2.0?
- What is a job in Document Capture Pro or Document Capture and how do I create one?
- Does Epson make drivers for Linux?
- Who do I contact for software support?
- How should I transport or store my product?
- How many documents can I load in the product's ADF?
- What optional equipment is available for my product?
- Can I turn off the product while the computer is still on?
- The product does not turn on. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
- The product does not turn off. What should I do?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains compliance statements, and your Epson America, Inc. Limited Warranty.
This document provides quick reference for using Document Capture Pro 2.0.
This document provides quick reference for using Document Capture Pro 3.0.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(562) 276-4382
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Los Alamitos, CA 90720