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Firmware Update version HR30M9
- 10/28/22
- 80.9 MB
- FW_HR30M9.exe
Description :
This file contains the Epson WorkForce Pro WF-C869R firmware enhancement version HR30M9.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Firmware Update - for service and support technicians only version HR30M9
- 10/28/22
- 77.3 MB
- FW_HR30M9.zip
Description :
This file contains the Epson WorkForce WF-C869R Firmware Update version HR30M9 for service and support technicians ONLY!
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, macOS 15.x, macOS 14.x, macOS 13.x, macOS 12.x, macOS 11.x, macOS 10.15.x, macOS 10.14.x, macOS 10.13.x, macOS 10.12.x, Mac OS X 10.11.x, Mac OS X 10.10.x, Mac OS X 10.9.x, Mac OS X 10.8.x, Mac OS X 10.7.x, Mac OS X 10.6.x, Mac OS X 10.5.x
Drivers and Utilities Combo Package Installer
- 01/13/25
- 13.6 MB
- WFC869R_Lite_NA.exe
Description :
This file contains the installer to obtain everything you need to use your Epson WorkForce Pro WF-C869R wirelessly or with a wired connection.
This combo package installer obtains the following items:
- Printer Driver v2.66.02
- Scanner Driver and Epson Scan 2 Utility v6.5.23.0
- Epson FAX Utility
- Document Capture Pro
- EPSON Scan OCR Component
- Epson Software Updater
If you see an "Unable to connect to the server" message when installing this software, exit the installation and try again by right-clicking this file and selecting Run as Administrator.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Remote Print Driver v1.91
- 04/29/25
- 21.6 MB
- RPD_x64_191.exe
Description :
This file contains the Epson Remote Print Driver v1.91, which is compatible with ARM devices running Windows 11 24H2 or later.
This remote print driver allows you to print to an Epson email-enabled printer anywhere in the world right from your computer.
Note: Your printer must be connected to the Internet via a wireless (Wi-Fi) or wired (Ethernet) network and be registered to the Epson Connect service. Please see our Epson Connect Printer Setup for Windows page for setup information.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows 7 64-bit, Windows XP 64-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 64-bit, Windows Server 2003 64-bit
EPSON Universal Print Driver v2.90.00
- 03/04/25
- 88.1 MB
- EUPD_x64_29000.exe
Description :
This file contains the EPSON Universal Print Driver v2.90.00, which is compatible with ARM devices running Windows 11 24H2 or later.
Please view the Setup and Use instructions, which are also included in this file. This file is extracted to the C:\epson\EUPD_x64_27004 folder.
This printer driver supports multiple printer languages (PCL and ESC/P-R) and is compatible with a wide range of Epson printers.
Note: Network Administrators typically use this file in a business network environment.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows 7 64-bit, Windows XP 64-bit, Windows Vista 64-bit, Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 64-bit, Windows Server 2003 64-bit
Drivers and Utilities Combo Package Installer
- 01/13/25
- 13.6 MB
- WFC869R_Lite_NA.exe
Description :
This file contains the installer to obtain everything you need to use your Epson WorkForce Pro WF-C869R wirelessly or with a wired connection.
This combo package installer obtains the following items:
- Printer Driver v2.66.02
- Scanner Driver and Epson Scan 2 Utility v6.5.23.0
- Epson FAX Utility
- Document Capture Pro
- EPSON Scan OCR Component
- Epson Software Updater
If you see an "Unable to connect to the server" message when installing this software, exit the installation and try again by right-clicking this file and selecting Run as Administrator.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
EPSON Universal Print Driver x64 (Core Files) v2.72.05
- 02/27/24
- 28.5 MB
- EUPD_Core_x64_27205.zip
Description :
This file contains only the core EPSON Universal Print Driver v2.72.05. It does not launch an installer.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows 7 64-bit, Windows XP 64-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2012, Windows Server 2008 64-bit, Windows Server 2003 64-bit
Printer Driver - Standard v2.66.02
- 11/03/21
- 39.6 MB
- WFC869R_STD_X64_26602_AM.exe
Description :
This file contains the WorkForce Pro WF-C869R Standard Printer Driver v2.66.02.
Compatible systems :
Windows 11, Windows 10 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows 7 64-bit, Windows XP 64-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 64-bit, Windows Server 2003 64-bit
Printer Driver - Standard (Core Files) v2.66.02
- 11/03/21
- 39.5 MB
- WFC869R_STD_Core_X64_26602_AM.zip
Description :
This file contains only the core standard Printer Driver files v2.66.02 for the Epson WorkForce Pro WF-C869R. It does not launch an installer.
Compatible systems :
Windows 11, Windows 10 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows 7 64-bit, Windows XP 64-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 64-bit, Windows Server 2003 64-bit
Scanner Driver and Epson Scan 2 Utility v6.5.23.0
- 01/07/21
- 61.1 MB
- WFC869R_EScan2_65230_AM.exe
Description :
This file contains the WorkForce Pro WF-C869R Scanner Driver and Epson Scan 2 Utility v6.5.23.0. This driver is TWAIN compliant.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit, Windows Server 2003 32-bit, Windows Server 2003 64-bit
Printer Driver - PostScript 3 (Core Files) v1.12
- 09/10/18
- 3.08 MB
- WFC869R_PS3_Core_X64_112_AM.zip
Description :
This file contains only the core PostScript 3 Printer Driver files v1.12 for the Epson WorkForce Pro WF-C869R. It does not launch an installer.
This file requires optional PostScript Module to be installed in the printer.
Compatible systems :
Windows 10 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows 7 64-bit, Windows XP 64-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 64-bit, Windows Server 2003 64-bit
Printer Driver - Postscript 3 v1.12
- 12/22/16
- 3.20 MB
- epson18067.exe
Description :
This file contains the WorkForce Pro WF-C869R PostScript 3 Printer Driver v1.12.
Compatible systems :
Windows 10 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows 7 64-bit, Windows XP 64-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 64-bit, Windows Server 2003 64-bit
Epson Software Updater v4.6.9
- 05/05/25
- 5.76 MB
- ESU_469.exe
Description :
This file contains Epson Software Updater v4.6.9.
Epson Software Updater, formerly named Download Navigator, allows you to update Epson software as well as download 3rd party applications.
Note: To use this updater, your Epson product must be turned on and connected to a computer with Internet access.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit
Epson Printer Driver Security Support Tool v1.00
- 05/02/25
- 2.6 MB
- EpsonPrinterDrvSecSuppTool_100.exe
Description :
This file contains the Epson Printer Driver Security Support Tool v1.00.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit, Windows Server 2003 32-bit, Windows Server 2003 64-bit
Epson Fax Utility v4.04.02.01
- 04/18/25
- 40.1 MB
- EPFaxUtil_4040201.exe
Description :
This file contains the Epson Fax Utility v4.04.02.01.
This utility allows transmitting data such as documents, drawings, and tables created using a word processing or spreadsheet application directly by fax without printing.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Epson Connect Printer Setup Utility v1.4.9
- 04/10/25
- 3.85 MB
- ECPSU_149.exe
Description :
This file contains the Epson Connect Printer Setup Utility v1.4.9.
This utility is used to enable Epson Connect so you can print emails, documents, or photos from any device that can send an email. Epson Connect consists of Epson Email Print, Remote Print and Scan To Cloud. For setup instructions, please see our Epson Connect Printer Setup for Windows page.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Epson Document Capture Pro v3.3.18
- 03/20/25
- 315 MB
- DCP_3318.exe
Description :
This file contains Epson Document Capture Pro v3.3.18.
Document Capture Pro allows you to perform various tasks with a scanned image, such as sending it by e-mail, printing it, or uploading it to a server.
Important: The Epson Scan OCR Component, also downloadable from this page, is required for this version of Document Capture Pro.
Installation requires .Net Framework 4.5 or later.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit
OneNote Connector v2.01 for Epson Document Capture Pro
- 11/18/24
- 1.01 MB
- ON_Connector_2.01.exe
Description :
This file contains the OneNote Connector v2.01 for Document Capture Pro.
This software allows you to connect to your Microsoft OneNote and adds OneNote as a save destination in Document Capture Pro v1.05.00 or later.
Note: Microsoft .NET Framework 4.5 is required to install the package.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit
EPSON Scan OCR Component v3.00.05
- 01/05/24
- 70.7 MB
- ESOCR_3.00.05.exe
Description :
This file contains the EPSON Scan OCR Component v3.00.05.
This component adds the following functionality:
- Create searchable PDFs with EPSON Scan, Epson Scan 2, ScanSmart and Document Capture Pro v1.02.00 or later.
- Convert scanned document to Microsoft Word (DOCX), Excel (XLSX) and PowerPoint (PPTX) documents with editable text using ScanSmart, Document Capture Pro v1.05.00, or later.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
EpsonNet Config Utility v4.9.11
- 12/01/23
- 18.9 MB
- ENCU_4.9.11.exe
Description :
This file contains the EpsonNet Config Utility v4.9.11.
EpsonNet Config is a configuration utility for administrators to configure the network interface. For a portable version of this file, please download ENCUPortable_4.9.11.exe.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Firmware Update - for service and support technicians only version HR30M9
- 10/28/22
- 77.3 MB
- FW_HR30M9.zip
Description :
This file contains the Epson WorkForce WF-C869R Firmware Update version HR30M9 for service and support technicians ONLY!
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, macOS 15.x, macOS 14.x, macOS 13.x, macOS 12.x, macOS 11.x, macOS 10.15.x, macOS 10.14.x, macOS 10.13.x, macOS 10.12.x, Mac OS X 10.11.x, Mac OS X 10.10.x, Mac OS X 10.9.x, Mac OS X 10.8.x, Mac OS X 10.7.x, Mac OS X 10.6.x, Mac OS X 10.5.x
Firmware Update version HR30M9
- 10/28/22
- 80.9 MB
- FW_HR30M9.exe
Description :
This file contains the Epson WorkForce Pro WF-C869R firmware enhancement version HR30M9.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Description :
Epson Device Admin Utility allows you to monitor and manage select network-supported Epson products. For more information on using the application, click the Help (?) icon in the program. CLICK HERE to complete a short questionnaire and download the software.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server 2012
Epson Software Updater v4.6.9
- 05/05/25
- 5.76 MB
- ESU_469.exe
Description :
This file contains Epson Software Updater v4.6.9.
Epson Software Updater, formerly named Download Navigator, allows you to update Epson software as well as download 3rd party applications.
Note: To use this updater, your Epson product must be turned on and connected to a computer with Internet access.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit
USB Agent v4.11.0
- 04/10/25
- 40.8 MB
- USB_Agent_4.11.0.exe
Description :
This file contains the Epson USB Agent v4.11.0.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit
EPSON Universal Print Driver v2.90.00
- 03/04/25
- 88.1 MB
- EUPD_x64_29000.exe
Description :
This file contains the EPSON Universal Print Driver v2.90.00, which is compatible with ARM devices running Windows 11 24H2 or later.
Please view the Setup and Use instructions, which are also included in this file. This file is extracted to the C:\epson\EUPD_x64_27004 folder.
This printer driver supports multiple printer languages (PCL and ESC/P-R) and is compatible with a wide range of Epson printers.
Note: Network Administrators typically use this file in a business network environment.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows 7 64-bit, Windows XP 64-bit, Windows Vista 64-bit, Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 64-bit, Windows Server 2003 64-bit
EpsonNet SetupManager v2.2.18
- 09/26/24
- 42.2 MB
- ENSM_2218.exe
Description :
This file contains the EpsonNet SetupManager Utility v2.2.18. This file extracts to your hard drive and is placed in a folder beginning with C:\epson\ENSM_2.2.18...
EpsonNet SetupManager is a package creation utility for network administrators to efficiently configure, deploy and automatically install network printers on Windows operating systems running TCP/IP.
Please view the included ENSM Instructions.pdf document for additional information.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit, Windows Server 2003 32-bit, Windows Server 2003 64-bit
EPSON Universal Print Driver x64 (Core Files) v2.72.05
- 02/27/24
- 28.5 MB
- EUPD_Core_x64_27205.zip
Description :
This file contains only the core EPSON Universal Print Driver v2.72.05. It does not launch an installer.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows 7 64-bit, Windows XP 64-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2012, Windows Server 2008 64-bit, Windows Server 2003 64-bit
EpsonNet Config Utility v4.9.11
- 12/01/23
- 18.9 MB
- ENCU_4.9.11.exe
Description :
This file contains the EpsonNet Config Utility v4.9.11.
EpsonNet Config is a configuration utility for administrators to configure the network interface. For a portable version of this file, please download ENCUPortable_4.9.11.exe.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Printer Driver - Standard (Core Files) v2.66.02
- 11/03/21
- 39.5 MB
- WFC869R_STD_Core_X64_26602_AM.zip
Description :
This file contains only the core standard Printer Driver files v2.66.02 for the Epson WorkForce Pro WF-C869R. It does not launch an installer.
Compatible systems :
Windows 11, Windows 10 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows 7 64-bit, Windows XP 64-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 64-bit, Windows Server 2003 64-bit
Printer Driver - PostScript 3 (Core Files) v1.12
- 09/10/18
- 3.08 MB
- WFC869R_PS3_Core_X64_112_AM.zip
Description :
This file contains only the core PostScript 3 Printer Driver files v1.12 for the Epson WorkForce Pro WF-C869R. It does not launch an installer.
This file requires optional PostScript Module to be installed in the printer.
Compatible systems :
Windows 10 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows 7 64-bit, Windows XP 64-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 64-bit, Windows Server 2003 64-bit
** By downloading from this website, you are agreeing to abide by the terms and conditions of Epson's Software License Agreement.
- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Fax
- Ink
- Maintenance
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- How do I install the Epson Universal Print Driver (PCL) or PostScript printer software?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I restore my product's default settings?
- How do I replace the maintenance box?
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
- How do I install the Epson Universal Print Driver (PCL) with a network connection in Windows?
- How do I know which paper or media type to select in my product's driver?
- My printout has lines running through it. What should I do?
- How do I print with black ink from Windows when a color ink pack is expended?
- How do I use an answering machine with my fax?
Select the questions to view the answers
Select the questions to view the answers
- Printing or scanning is slow over my wireless connection. What should I do?
- Printing is slow or the printer stops printing when I try to print from Windows or my Mac. What should I do?
- How do I set the default print settings when I print from Windows or my Mac?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I set my product's software to print only in Black or Grayscale from Windows or my Mac?
- How do I set up my product for the fastest printing?
- How do I copy a document or photo using my product's control panel?
- I was able to print from Windows before with a USB connection, but now I can't. What should I do?
- I was able to print from my Mac before with a USB connection, but now I can't. What should I do?
- How do I print labels in Microsoft Office?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- It takes a long time to copy a document. What should I do?
Select the questions to view the answers
- I see the message Unable to connect to network scanner. Check the scanner, network, and connection settings. on my computer. What should I do?
- I see the message Printer is Offline when I try to print with a wireless connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with an Ethernet connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a wireless connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with an Ethernet connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection on my Mac. What should I do?
- I see the message Could not find computer(s) with Document Capture Pro installed when I try to scan. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
Select the questions to view the answers
- How do I change the baud rate or fax speed on my product?
- When I send a handwritten fax, the recipient can't read the fax. What should I do?
- How do I print faxes stored in the fax memory when the product has an expended ink pack?
- I can send a fax but can't receive one. What should I do?
- How do I send a fax using the Fax Utility on my Mac?
- How do I use an answering machine with my fax?
- Can I use a pre-paid calling card to send a fax?
- How do I send a fax using the Fax Utility in Windows?
- My product is unable to receive faxes after I changed the number of rings to answer, Fax Speed, or DRD settings. What should I do?
- What does a flashing Received Fax light mean?
- How do I create a header for my faxes?
- How do I set up a Speed/Group Dial list with the Fax Utility on my Mac?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I restore my original fax settings?
- How do I send a fax from my product control panel?
- How do I save faxes to my Windows computer instead of printing them?
- Will I lose faxes if the product is turned off?
- How do I save faxes to my Mac instead of printing them?
- How do I clear the fax header on the product?
- How do I confirm my fax was sent?
- How do I add a pause when I enter a fax number on the product's control panel?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- Can I use digital voicemail with my fax?
- How many pages can I store in the fax memory?
- Do I need to use a filter if I fax over a VoIP (Voice over Internet Protocol) line?
- I cannot access the fax settings on my product's control panel. What should I do?
- Do I need a filter if I'm faxing over a DSL?
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- Which functions are available on my product when an ink pack is expended or not installed?
- How do I know when an ink pack needs to be replaced?
- How do I print with black ink from Windows when a color ink pack is expended?
- Which ink packs should I use with this product?
- Can the printer still print if an ink pack is expended or not installed?
- How do I change the ink packs?
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Select the questions to view the answers
Select the questions to view the answers
- How do I create a custom paper size for my product in Windows?
- Which type of paper can I print on?
- How do I select the paper source in Windows?
- Does the type of paper I use really make a difference?
- I'm having paper feed problems. What should I do?
- How should I load envelopes?
- How do I know which paper or media type to select in my product's driver?
- Can the product print on CDs and DVDs?
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- My product is printing blank pages. What should I do?
- My printout has incorrect colors. What should I do?
- My printout contains incorrect characters. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout has lines running through it. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has a slight slant. What should I do?
- My printout is blurry or smeared. What should I do?
- How do I reduce the appearance of red eyes in my photos?
- Web pages don't print the way they appear on my monitor. What should I do?
Select the questions to view the answers
- How do I scan a document so I can edit the text in a word processing program?
- Scanning is slow to start when I select the Scan to Network Folder/FTP option on my product's control panel. What should I do?
- Where do I place a legal-size document on my product to scan it?
- Blank pages appear in my scanned image when using Epson Scan 2. What should I do?
- The quality of an image I scanned with Epson Scan 2 is poor. What should I do?
- I am unable to scan multiple images at once. What should I do?
- How do I scan a document longer than legal-size in Document Capture Pro?
- The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson Scan 2 and save them as a PDF. What should I do?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I scan using my product's control panel?
- How do I scan with Document Capture Pro or Document Capture?
- How do I scan to a SharePoint server or cloud service?
- How do I scan a document so I can edit the text in a word processing program?
- I can't start Epson Scan 2. What should I do?
- How do I decide which resolution to select when I scan from Epson Scan 2?
- How do I enlarge an image I scanned with Epson Scan 2?
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- How do I use my product's control panel to automatically send an email of a scanned item?
- How do I manually assign a static IP address to my product?
- The option for 2-Sided Printing (Windows) or Two-Sided Printing Settings (Mac) is gray or not available. What should I do?
- Who do I contact for support on the software that came with my product?
- How do I set the Epson Universal Print Driver to the PCL printer language?
- Can I select a print resolution by indicating a specific DPI (dots per inch) setting?
- How do I install the latest scanner driver on my Mac?
- What is the Epson Universal Print Driver?
- How do I change the Sleep Timer setting?
- How do I restore my product's default settings?
- Nothing prints when I use the PostScript printer software. What should I do?
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
- How do I add a network product if the Epson Universal Print Driver is already installed in Windows?
- How do I change the Power Off Timer setting?
- How do I install the Epson Universal Print Driver (PCL) or PostScript printer software?
- I can't select an optional paper cassette as my paper source. What should I do?
- How do I install the Epson Universal Print Driver (PCL) with a network connection in Windows?
- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- What is a job in Document Capture Pro or Document Capture and how do I create one?
- Where can I find the IP address of my router?
- How do I add my product as an IP printer on my Mac?
- How do I change the font size of text when I print from software in Windows?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- Does Epson make drivers for Linux?
- Who do I contact for software support?
Select the questions to view the answers
- I tried to install the product's software for an Ethernet connection but cannot complete the installation in Windows or on my Mac. What should I do?
- I tried to install the product on my Mac with a wireless connection, but the installation failed. What should I do?
- How do I connect my WPS-enabled wireless router to my product?
- I was able to print from Windows before with a wireless connection, but now I can't. What should I do?
- How do I change from a Wi-Fi connection to a wired network connection?
- I can't print from Windows with a wireless connection since I received an exchange product from Epson. What should I do?
- I can't print from my Mac with a wireless connection since I received an exchange product from Epson. What should I do?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I connect my product with a Wi-Fi Direct connection?
- I can't print from Windows with a wireless connection after I replaced my router. What should I do?
- I can't print from my Mac with a wireless connection after I replaced my router. What should I do?
- I was able to print from my Mac before with a wireless connection, but now I can't. What should I do?
- I was able to print from Windows before with an Ethernet connection, but now I can't. What should I do?
- I tried to install the product in Windows with a wireless connection, but the installation failed. What should I do?
- How do I connect my product to my wireless network using the product's control panel?
- I was able to print from my Mac before with an Ethernet connection, but now I can't. What should I do?
- How do I find my SSID and network password?
- Can I set up my product for both a USB and network connection?
- Where can I get my wireless password for Apple AirPort Extreme or Express?
Select the questions to view the answers
- How do I determine the number of pages the product has printed?
- How should I transport or store my product?
- Why doesn't Epson include a USB or Ethernet cable in the box with the product?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
Start Here - Installation Guide
PDF
This document will assist you with product unpacking, installation and setup.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Administrator's Guide
HTML
PDF
This document contains information about using and configuring your products network settings.
Notices and Warranty
PDF
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
Quick Reference - Document Capture Pro 2.0 for Windows
PDF
This document provides quick reference for using Document Capture Pro 2.0.
Quick Reference - Document Capture Pro 3.0 for Windows
PDF
This document provides quick reference for using Document Capture Pro 3.0.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
-
Part Number: T973220
Cyan, High-capacity | PDF -
Part Number: T973420
Yellow, High-capacity | PDF -
Part Number: T973120
Black, High-capacity | PDF -
Part Number: T974320
Magenta, Extra High-capacity | PDF -
Part Number: T973320
Magenta, High-capacity | PDF -
Part Number: T974120
Black, Extra High-capacity | PDF -
Part Number: T974220
Cyan, Extra High-capacity | PDF -
Part Number: T974420
Yellow, Extra High-capacity | PDF
Email Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(866) 212-8743
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
