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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Interactive Features
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- Are the projector's interactive features supported with a wireless connection?
- The finger touch interactivity does not work. What should I do?
- Can I place the projector on a table instead of mounting it on the ceiling?
- How do I project an image from my Chromebook?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I use my projector's touch screen if I set up an extended desktop on my Chromebook?
- Do infrared (IR) devices interfere with the product's interactive pens?
- How do I calibrate my projector?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- Can I attach other USB devices to the port for the wireless LAN module?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- Can I place the projector on a table instead of mounting it on the ceiling?
- How do I project an image from my Chromebook?
- Can I attach other USB devices to the port for the wireless LAN module?
- I am unable to change the image source. What should I do?
- Nothing projects on the screen. What should I do?
- How do I connect a USB device or camera to the projector?
- How do I connect speakers to the product?
- How do I set a password on my product?
- No image or the incorrect image displays when I project through a USB connection. What should I do?
- How do I project multiple images simultaneously?
- How do I set up my projector?
- How do I connect a streaming media player?
- How do I connect my image source to the product?
- How do I connect directly to a smartphone or tablet?
- Can I turn on my product over a network?
- How do I mount my projector on the wall?
- A black box appears where a video should appear when I project from my computer. What should I do?
- The projected image from a 16:9 projector does not fit on a 16:10 screen. What should I do?
- The displayed image is not rectangular. What should I do?
- What do the different Color Modes do?
- How do I adjust the color for multiple projectors that project from the same source?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- Are the projector's interactive features supported with a wireless connection?
- Can I turn off the Pen Hovering feature?
- Can I use two same-color pens at the same time?
- When should I recalibrate the interactive pens?
- How do I hide the projector's built-in toolbar?
- How often do the batteries in the interactive pens need to be charged?
- How do I use my projector's touch screen if I set up an extended desktop on my Chromebook?
- Do infrared (IR) devices interfere with the product's interactive pens?
- My finger touch position is not accurate. What should I do?
- The finger touch interactivity does not work. What should I do?
- How do I add templates to use in my projector's Whiteboard mode?
- How do I calibrate my projector?
- The cursor location and pen position do not match. It is difficult to join lines, annotate, or select objects. What should I do?
- The interactive pens are causing interference and unwanted effects. What should I do?
- I don't see the Start Inking option in Microsoft Office. What should I do?
- I can't use the pen as a mouse to control the computer from the projected screen. What should I do?
- The pens are difficult to use with multiple projectors of the same model in the same room. What should I do?
- My interactive pen doesn't work, or it's slow or hard to use. What should I do?
- The time is incorrect in Whiteboard Settings. What should I do?
- Can I use the interactive pen to control the projector's menus and select settings?
- Where can I get the latest software for my projector?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- Which software supports dual pens?
- My projector displays a black desktop on my LAN source screen instead of mirroring when I use Epson iProjection from macOS 10.15.x, 11.x, 12.x or 13.x. What should I do?
- Can I use interactive software that did not come with my projector?
- What is Easy Interactive Tools?
- How do I install the USB Display software on my computer?
- I can't use the Easy Interactive Tools software with the QuickTime Player in full-screen mode. What should I do?
- How do I uninstall the Easy Interactive Driver on my Mac?
- Who do I contact for technical support on the Epson mounts?
- What security measures does Epson recommend for its network products?
- Which user-replaceable parts or accessories are available for my product?
- How should I transport the product?
- I forgot the projector's password. What should I do?
- I'm having difficulty Capturing, Printing, Saving, or Scanning. What should I do?
- What is the warranty on the interactive pens?
This document will assist you with product unpacking, installation and setup.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains tips on using the Easy Interactive Tool software.
Contains the templates to use when mounting a projector with the ELPMB62 mount. Be sure to use the mount that is compatible with your projector.
Note: For accurate placement, make sure you print these sheets at full size. Do not reduce or enlarge.
This document contains the Open Source Software License information for this product.
This document contains in-depth usage instructions for the software.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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