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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- Can I use a network connection to export a project to the projector?
- My password doesn't work when I try to access the projector through a web browser. What should I do?
- How do I enter an IP address with the numeric key pad on the remote control?
- Which software should I use to manage playlists?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- I see the message The selected image is not supported when I try to create a shape effect filter. What should I do?
- The product skips some images when I project a playlist from the Epson Projector Content Manager software. What should I do?
- The product won't go into sleep mode. What should I do?
- What security measures does Epson recommend for its network products?
- Will the projector automatically turn on when a playlist is scheduled to start playing?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- Can I turn on my product over a network?
- How do I configure my product for rear and/or ceiling placement?
- Is there a recommended sequence for turning on the projector and connected equipment?
- How do I project a playlist?
- A black box appears where a video should appear when I project from my computer. What should I do?
- Why can't I change the 4K Enhancement setting when I project a 4K signal?
- The product skips some images when I project a playlist from the Epson Projector Content Manager software. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- I see a color cast over the projected image. What should I do?
- How can I improve the image quality?
- Can I select an image source to automatically display when the product turns on?
- The projectors aren't in sync when I play a synchronized playlist I created in the Epson Projector Content Manager software. What should I do?
- Where can I find instructions on using the Epson iProjection software in Windows or on a Mac?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11, 12, 13, or 14. What should I do?
- Can the Epson Projector Content Manager software search for projectors on my network for synchronized playback?
- Which operating systems support the Epson Projector Content Manager software?
- Which movie files can I convert to a supported file type in the Epson Projector Content Manager software?
- Which software should I use to manage playlists?
- What is a project in the Epson Projector Content Manager software?
- Can I use the Epson iProjection app or a web browser to export a project to the projector?
- Who do I contact for technical support on the Epson mounts?
- What security measures does Epson recommend for its network products?
- The projector hums when I display a 4K or 1080p 60 Hz signal with the 4K Enhancement setting enabled. What should I do?
- Which file types can I add to a playlist in the Epson Projector Content Manager software?
- The product won't go into sleep mode. What should I do?
- Will the projector automatically turn on when a playlist is scheduled to start playing?
- My password doesn't work when I try to access the projector through a web browser. What should I do?
This document provides quick reference for common uses of your product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains notices for this product.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
This document provides technical specifications for this product.
Extended Service Plan
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For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
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If you are unable to find an answer on our web site, you can email your question to Epson Support.
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