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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Fax
- Image Quality or Appearance
- Ink
- Maintenance
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- How do I manually assign a static IP address to my product?
- How do I replace the maintenance box?
- My printout has lines running through it. What should I do?
- How do I install the Epson Universal Print Driver (PCL) on a Windows computer with a network connection?
- How should I load envelopes?
- How do I set up my product for wireless printing in Windows or on my Mac?
- How do I set up a Speed/Group list with the Fax Utility in Windows?
- How do I set up my product with a WPS-enabled router or access point?
- Which ink cartridges should I use with my product?
- How do I send a fax using the Fax Utility in Windows?
- How do I copy a document or photo using my product's control panel?
- How do I set up my product for the fastest printing?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- Printing is slow over my wireless connection. What should I do?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- I was able to print from Windows before with a USB connection, but now I can't. What should I do?
- I was able to print from my Mac before with a USB connection, but now I can't. What should I do?
- How do I print with Windows RT?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- It takes a long time to copy a document. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection in Windows. What should I do?
- I see the message Could not find computer(s) with Document Capture Pro installed when I try to scan. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- How do I create a header for my faxes?
- How do I confirm my fax was sent?
- How do I send a fax using the Fax Utility in Windows?
- How do I set up a Speed/Group list with the Fax Utility in Windows?
- How do I set up a Speed/Group list with the Fax Utility on my Mac?
- How do I send a fax from my product's control panel?
- How do I send a fax using the Fax Utility on my Mac?
- How do I restore my original fax settings?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I use an answering machine with my fax?
- I can send a fax but can't receive one. What should I do?
- How do I change the baud rate or fax speed on my product?
- When I send a hand-written fax, the recipient can't read the fax content. What should I do?
- How do I save faxes to my Mac instead of printing them?
- How do I save faxes to my Windows computer instead of printing them?
- Will I lose faxes stored in the fax memory if my product is turned off?
- How do I add a pause when I enter a fax number on my product's control panel?
- How do I print faxes stored in the fax memory when my product has an expended ink cartridge?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- Can I use digital voicemail with my fax?
- How many pages can I store in the fax memory?
- The fax header gets cut off when I send a fax. What should I do?
- I cannot access the fax settings on my product's control panel. What should I do?
- Do I need a filter if I'm faxing over a DSL?
- How do I change the ink cartridges?
- Which ink cartridges should I use with my product?
- How do I print with black ink from Windows or my Mac when a color cartridge is expended?
- Why is Epson shipping initial ink cartridges with my product?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How long should an ink cartridge remain in my product if it's not used often?
- How do I know when an ink cartridge needs to be replaced?
- What is my product doing after I install a new ink cartridge?
- Which functions are available on my product when an ink cartridge is expended or not installed?
- Can my product still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- I'm having paper feed problems. What should I do?
- Does the type of paper I use really make a difference?
- How should I load envelopes?
- How do I know which paper or media type to select in my product's driver?
- How do I select the paper source in Windows?
- Which type of paper can I print on?
- How do I create a custom paper size for my product in Windows?
- Can the product print on CDs and DVDs?
- My printout has lines running through it. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout has a slight slant. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has incorrect colors. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has lines running through it when I make a copy using the ADF (Automatic Document Feeder). What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- How do I scan using my product's control panel?
- How do I scan with Document Capture Pro or Document Capture?
- How do I scan to a SharePoint server or cloud service?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- Scanning is slow to start when I select the Scan to Network Folder/FTP option on my product's control panel. What should I do?
- How do I scan using Windows RT?
- How do I scan a document longer than legal size in Document Capture Pro?
- How do I scan a document so I can edit the text in a word processing program?
- I cannot scan from OS X with the Image Capture application. What should I do?
- How do I decide which resolution to select when scanning from Epson Scan?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson Scan and save them as a PDF. What should I do?
- How do I set up my product with a WPS-enabled router or access point?
- How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point?
- How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
- How do I add another network product if the Epson Universal Print Driver is already installed on a Windows computer?
- How do I install the Epson Universal Print Driver (PCL) on a Windows computer with a network connection?
- How do I enable double-sided printing for my product in Windows or on my Mac?
- How do I restore my product's default settings?
- How do I change the Power Off setting?
- How do I change the Sleep Timer setting?
- How do I manually assign a static IP address to my product?
- How do I set default print settings when I print from Windows or my Mac?
- How do I turn off Epson Status Monitor in Windows?
- What is the Epson Universal Print Driver?
- What is a job in Document Capture Pro or Document Capture and how is it created?
- How do I set my product's software to print only in Black or Grayscale from Windows or my Mac?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- The selection for 2-Sided Printing (Windows) or Two-Sided Printing Settings (OS X) is gray or not available. What should I do?
- How do I install the software for my product if I don't have the CD?
- I tried installing my product's software using a USB connection but cannot complete the installation in Windows or on my Mac. What should I do?
- How do I set up my product for wireless printing in Windows or on my Mac?
- How do I obtain the latest product software for Windows or my Mac?
- How can I get a replacement CD for my product?
- Which Epson product software settings are not supported by Apple's AirPrint driver?
- Where can I find the IP address of my router?
- How do I add my product as an IP printer on my Mac?
- How do I change the font size of text when I print from software in Windows?
- What are the port numbers for Epson network printers (wired and wireless)?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- Does Epson make drivers for Linux?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I connect my product to my wireless network using my product's control panel?
- How do I change from a Wi-Fi connection to a wired network connection?
- I tried to install my product's software for an Ethernet connection but cannot complete the installation in Windows or OS X. What should I do?
- I can't print from my Mac with a wireless connection after I replaced my router. What should I do?
- I can't print from Windows with a wireless connection after I replaced my router. What should I do?
- I tried to install my product on my Mac with a wireless connection, but the installation failed. What should I do?
- I tried to install my product in Windows with a wireless connection, but the installation failed. What should I do?
- I can't print from my Mac with a wireless connection since I received an exchange product from Epson. What should I do?
- I can't print from Windows with a wireless connection since I received an exchange product from Epson. What should I do?
- I was able to print from Windows before with a wireless connection, but now I can't. What should I do?
- I was able to print from my Mac before with a wireless connection, but now I can't. What should I do?
- How do I find my SSID and network password?
- How do I find my SSID and network password?
- Can I set up my product for both a USB and network connection?
- How should I transport or store my product?
- How do I determine the number of pages my product has printed?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- Why doesn't Epson include a USB or Ethernet cable in the box with the product?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
This document will assist you with product unpacking, installation and setup.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains information about using and configuring your products network settings.
This guide describes the functions that differ in version 2.0 from the original FAX Utility for Windows
Note: The instructions for sending a fax using the FAX Utility have not changed from the original FAX Utility to FAX Utility 2.0. See your product User's Guide for instructions on sending faxes and using your product's other fax features.
This document provides technical specifications for this product.
This document provides quick reference for common uses, and Epson's limited warranty for your product.
This document provides quick reference for using Document Capture Pro 2.0.
This document provides quick reference for using Document Capture Pro 3.0.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
-
Part Number: T748XL120
Black High Capacity | PDF -
Part Number: T748XL220
Cyan High Capacity | PDF -
Part Number: T748420
Yellow | PDF -
Part Number: T748120
Black | PDF -
Part Number: T748XL420
Yellow, High Capacity | PDF -
Part Number: T748XL320
Magenta High Capacity | PDF -
Part Number: T748220
Cyan | PDF -
Part Number: T748320
Magenta | PDF
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4382
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Mail :
3131 Katella Ave.
Los Alamitos, CA 90720