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Support
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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Fax
- Ink
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- Does Epson make drivers for Linux?
- The fax header gets cut off when I send a fax. What should I do?
- Can my product still print if an ink pack is expended or not installed?
- How do I decide which resolution to select when I scan from Epson Scan 2?
- What does a flashing fax reception light mean?
- How do I print labels in Microsoft Office?
- How do I set the Epson Universal Print Driver to the PCL printer language?
- The option for 2-Sided Printing (Windows) is gray or not available. What should I do?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- What security measures does Epson recommend for its network products?
- How do I set up my product to print only Black or Grayscale from Windows or my Mac?
- How do I print a multi-page document from my computer so it stacks in the correct page order?
- Printing or scanning is slow over my wireless connection. What should I do?
- It takes a long time to copy a document. What should I do?
- How do I print labels in Microsoft Office?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- I see the message Unable to connect to network scanner. Check the scanner, network, and connection settings. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- I see the message Could not find computer(s) with Document Capture Pro installed when I try to scan. What should I do?
- How do I change the baud rate or fax speed on my product?
- When I send a handwritten fax, the recipient can't read the fax. What should I do?
- How do I print faxes stored in the fax memory when the product has an expended ink pack?
- What does a flashing fax reception light mean?
- Will I lose faxes if the product is turned off?
- How do I save faxes to my Mac instead of printing them?
- Can I use the Epson FAX Utility to receive faxes on my computer?
- How do I save faxes to my Windows computer instead of printing them?
- I cannot access the fax settings on my product's control panel. What should I do?
- The fax header gets cut off when I send a fax. What should I do?
- Do I need a filter if I'm faxing over a DSL?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- Can I use digital voicemail with my fax?
- Do I need to use a filter if I fax over a VoIP (Voice over Internet Protocol) line?
- How many pages can I store in the fax memory?
- How do I add a pause when I enter a fax number on the product's control panel?
- I see a blank Scanner Settings window when I start Epson Scan 2. What should I do?
- Where do I place a legal-size document on my product to scan it?
- Scanning is slow to start when I select the Scan to Network Folder/FTP option on my product's control panel. What should I do?
- How do I enlarge an image I scanned with Epson Scan 2?
- How do I decide which resolution to select when I scan from Epson Scan 2?
- How do I set the Epson Universal Print Driver to the PCL printer language?
- The option for 2-Sided Printing (Windows) is gray or not available. What should I do?
- How do I use my product's control panel to automatically send an email of a scanned file?
- Who do I contact for software support?
- How do I add my product as an IP printer on my Mac?
- Does Epson make drivers for Linux?
- How do I obtain the latest product software for Windows or my Mac?
- Where can I find the IP address of my router?
- What are the port numbers for Epson network printers (wired and wireless)?
- What is a job in Document Capture Pro or Document Capture?
- How do I use my product's control panel to automatically send an email of a scanned file?
- How do I turn off the pop-up messages from Epson Event Manager in Windows 10?
- How do I set up my product for wireless printing in Windows?
- How do I set up my product for wireless printing on my Mac?
- I can't print from my Mac with a wireless connection since I received an exchange product from Epson. What should I do?
- I can't print from Windows with a wireless connection since I received an exchange product from Epson. What should I do?
- I can't print from my Mac with a wireless connection after I replaced my router. What should I do?
- I tried to install the product's software for an Ethernet connection but cannot complete the installation in Windows or on my Mac. What should I do?
- Can I set up my product for both a USB and network connection?
- How do I find my SSID and network password?
This document will assist you with product unpacking, installation and setup.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
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Part Number: T12N100
Epson T12N, Black DURABrite Ultra Ink Pack | PDF -
Part Number: T12N200
Epson T12N, Cyan DURABrite Ultra Ink Pack | PDF -
Part Number: T12N300
Epson T12N, Magenta DURABrite Ultra Ink Pack | PDF -
Part Number: T12N400
Epson T12N, Yellow DURABrite Ultra Ink Pack | PDF -
Part Number: T12P100
Epson T12P, Black DURABrite Ultra Ink Pack | PDF -
Part Number: T12P200
Epson T12P, Cyan DURABrite Ultra Ink Pack | PDF -
Part Number: T12P300
Epson T12P, Magenta DURABrite Ultra Ink Pack | PDF -
Part Number: T12P400
Epson T12P, Yellow DURABrite Ultra Ink Pack | PDF
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
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(866) 212-8743
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Mail :
3131 Katella Ave.
Los Alamitos, CA 90720