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- The message An Error Has Occurred appears on my product's display screen. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- How do I print in black/grayscale only?
- I'm having paper feed problems. What should I do?
- I see the message Printer is Offline. What should I do?
- While installing the software for a network installation, EpsonNet Setup was unable to find my product on the network. What should I do?
- I set up my product on a network, but the Scan to PC, Scan to Email, and Scan to PDF features do not work. What should I do?
- How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
- Ink smears when I print envelopes. What should I do?
- I am having trouble connecting to the memory card reader in the product over a network connection. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I print double-sided?
- How do I print in black/grayscale only?
- How do I set up my product for the fastest printing?
- How do I print a borderless photo from Windows or my Mac?
- Can I print on CDs and DVDs?
- Can I print on transparencies?
- How do I restore the colors in faded photos?
- The CD/DVD won't feed correctly or is ejected. What should I do?
- How do I use the copy feature to print a label on a CD/DVD?
- When I try to make a copy, my product doesn't detect the photo placed on the scan bed. What should I do?
- How do I copy a document or photo using my product's control panel?
- Printing and scanning seems slow on my product when I use a wireless connection (router or access point). What should I do?
- When I copy a CD/DVD, the printed image is smaller than the original. What should I do?
- How do I make a copy without using the computer?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- I am unable to print via Bluetooth from my iPhone, iPad or iPod. What should I do?
- I can print wirelessly to my product on my home network, but I can't print when I connect the same computer to a VPN (virtual private network). What should I do?
- When I try to print to my product in Windows 7, printing is slow or my product stops printing. What should I do?
- Does OS X support manual duplex printing with my product?
- It takes a long time to copy a document. What should I do?
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- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see a message when I try to convert a document to editable text (OCR) using Presto! Page Manager. What should I do?
- I see the message: Error:/Library/Printers/EPSON/inkjetPrinter2/Filter/rastertopll.app/Contents/MacOS/rastertopll failed. What should I do?
- I see the message Installation Failed or Installation could not be completed due to the following error: 0x11 when I install my product software. What should I do?
- The message An Error Has Occurred appears on my product's display screen. What should I do?
- I see the message Printer is Offline. What should I do?
- I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. What should I do?
- The message Parts inside your printer are reaching their end of service life appears when I print. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
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- How do I create a header for my faxes?
- How do I send a fax?
- What are speed dial and group lists and how do I create them for my fax numbers?
- Will I lose faxes stored in the fax memory if the product is turned off?
- How do I print faxes stored in the fax memory when the product has an expended ink cartridge?
- I'm having trouble sending or receiving faxes. What should I do?
- Can I use a pre-paid calling card to send a fax?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- Can I use the Epson FAX Utility to receive faxes into my computer?
- How do I confirm my fax was sent?
- My product is unable to receive faxes after I changed the number of rings to answer, V.34, and DRD settings. What should I do?
- Will my fax still go through if I receive an error during transmittal?
- When I send a hand-written fax, the recipient can't read the fax content. What should I do?
- How do I add a delay when I fax to an International number?
- How do I use an answering machine with my fax?
- How do I change the baud rate on my fax?
- When I use the Epson Fax Utility to Fax from Microsoft Works, the text looks compressed or scrambled. What should I do?
- How do I restore my original fax settings?
- I can send a fax but can't receive one. What should I do?
- Do I need to use a filter if I fax over a VoIP (Voice over Internet Protocol) line?
- How many pages can I store in the fax memory?
- Can I use digital voicemail with my fax?
- The fax header gets cut off when I send a fax. What should I do?
- I cannot access the fax settings on my product's control panel. What should I do?
- Do I need a filter if I'm faxing over a DSL?
Select the questions to view the answers
Select the questions to view the answers
- How do I know when an ink cartridge needs to be replaced?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- Which ink cartridges should I use with my product?
- How do I change the ink cartridges?
- Can the product still send and receive a fax if an ink cartridge is expended or not installed?
- Can I remove an expended ink cartridge from the product before I am ready to replace it?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- Can the printer still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
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- Can I just pull the memory card out of the product when I'm finished printing?
- Which memory cards are compatible with my product?
- I am having trouble connecting to the memory card reader in the product over a network connection. What should I do?
- How do I access a memory card inserted in the product over a network connection?
- What is the largest supported memory card for my product?
- Can I read or write to my memory card when my product display indicates that one or more ink cartridges are expended?
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- I'm having paper feed problems. What should I do?
- Does the type of paper I use really make a difference?
- How should I load envelopes?
- What kind of paper gives the best results for high quality printing?
- Can I use sheet labels with my product?
- Can I print on vellum paper?
- How do I copy legal-size documents on legal-size paper?
- Ink smears when I print envelopes. What should I do?
- Can I use hole-punched paper with my product?
- Heavy coated or thick paper does not load correctly or loads skewed. What should I do?
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- The quality of my printed output is unacceptable. What should I do?
- My printout has lines running through it. What should I do?
- My printout has incorrect margins. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- My printout has incorrect or missing colors. What should I do?
- The printout has a slight slant. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- The image look inverted, as if viewed in a mirror. What should I do?
- The printout is grainy. What should I do?
- My printout is blurry or smeared. What should I do?
- My product's Fix Red-Eye setting does not fix the red eye in my photo. What should I do?
- My images and text are not centered when I copy or print on a CD or DVD. What should I do?
- How do I reduce the appearance of red eyes in my photos?
- Web pages don't print the way they appear on my monitor. What should I do?
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- I am unable to scan from my computer. What should I do?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- How do I decide which resolution to select when scanning from Epson Scan?
- How do I use the control panel buttons to scan a photo to a memory card or USB drive?
- My product detects only one of two photos placed on the scan bed when I use the Copy/Restore Photos function on the control panel. What should I do?
- How do I use the control panel buttons to automatically scan a photo or document and attach the scanned image to an email?
- Can I scan from my product's control panel to my computer over a network connection?
- How do I scan a multi-page document into one PDF file on my computer?
- When I use the Scan to PC feature, my computer name does not appear on my product's control panel. What should I do?
- When I scan using Epson Scan, the preview window is in landscape view. How can I change it to portrait view?
- What is the maximum number of pages that I can scan into one PDF file?
- Can I scan if an ink cartridge is expended in the product?
- How do I save my scans to a specific folder when using the Scan to PC button?
- How do I scan a photo without scanning the entire scanner glass?
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- I cancelled the software installation before it was complete. What should I do?
- How do I know which Type (Windows) or Media Type (Mac) setting to select in my product driver for the paper I have loaded?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- How do I set default print settings when I print from Windows or my Mac?
- How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
- How do I turn off Epson Status Monitor in Windows?
- Can I use this product on a network?
- What information do I need to know before I install the product on my wireless network?
- While installing the software for a network installation, EpsonNet Setup was unable to find my product on the network. What should I do?
- During a wireless network installation, my product could not find or connect to the wireless network. What should I do?
- When should I use the Thick paper and envelopes setting in my product software?
- How do I set up my product for a wireless connection?
- I installed the product using a USB connection but now want to switch to wireless. What should I do?
- My product is already set up to work with a computer on my wireless network. How do I set up an additional computer to use the product on the same network?
- Is there a print/scan combo driver available for my product?
- I upgraded my system software to OS X 10.6.x. Now when I open the Epson Print CD software, a message appears and the Epson Print CD software quits unexpectedly. What should I do?
- I upgraded my system software to OS X 10.6.x. Now the duplexer option is no longer available in my product software. What should I do?
- I can't complete the installation of my product to my Windows 7 wireless/wired network using the CD that came with my product. What should I do?
- I can't install the software. What should I do?
- Epson Print CD quits unexpectedly when printing from my Mac. What should I do?
- The settings are grayed out in Epson Scan on my Mac. What should I do?
- I'm setting up my product with a wireless Ad Hoc connection and cannot print. What should I do?
- How do I disable the phone ringer on my product?
- I am unable to install Presto PageManager in my OS X 10.6 system. What should I do?
- How do I uninstall Presto PageManager on my OS X 10.6 system?
- I set up my product on a network, but the Scan to PC, Scan to Email, and Scan to PDF features do not work. What should I do?
- How do I install the latest scanner driver on my Mac?
- Can an unauthorized user access my network if I select Unblock or Allow during the EpsonNet Setup software installation?
- I cannot launch the EPSON Event Manager, how do I uninstall and reinstall the application?
- I cannot edit the CD jacket I am creating using Epson Print CD. What should I do?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- Can I use the Epson iPrint app with my iOS device?
- Can I use the Epson iPrint app with my Android device?
- How can I get a replacement CD for my product?
- How do I change the default settings for the Scan to PC feature?
- Where can I find the IP address of my router?
- How do I add my product as an IP printer on my Mac?
- Does Epson make drivers for Linux?
- How do I change the font size of text when I print from software in Windows?
- What are the port numbers for Epson network printers (wired and wireless)?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- How should I transport my product?
- What are the dimensions of the product with the duplex unit installed?
- What does a flashing Auto light mean?
-
What can I connect to the
USB connector on the front of the product?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
- My product will not wake up when I try to print with a wireless connection. What should I do?
